PRODUCT INFORMATION PAGE:  Honda Satellite Linked Navigation (MapCare)
(If you have the Garmin system - this is not the correct page)
 
Two Convenient Ways to Update:

1) Full Map Update:  USB Download

2) Home or Regional Update Wi-Fi Update*: Smaller coverage area that can be updated over Wi-Fi.  Go to 'Navigation,' then 'Map Update' for options (*may not be available in all regions)

 
 
INSTALLATION GUIDES:
 

-Full Installation Guide (English/French/Spanish):  click here

-TroubleShooting & FAQ Guide: click here

 

INSTALLATION GUIDES BY STEPS:

1) BEFORE STARTING: 

You will need:

A) Computer with internet:

Map Downloads require a Windows computer (w/ Windows 10 or higher) or MAC computer (w/ macOS 12 or higher) Phones/Tablets/Chromebooks can't be used

 

B) USB Stick:

Blank 32GB formatted USB Stick formatted to FAT32 and a computer/laptop and internet connection. (You cannot use a phone or tablet to download the map.)

Recommendations:

·    Brand:  While there are no specifications for brand – we have seen some work better than others.  Honda has had success with SanDisk and Micro Center

·    Size:  32GB is minimum size and recommended.  (USBs larger than 32GB will need additional steps to format to FAT32)

·    Type: USB 3.0 is recommended  (USB 2.0 will work but data transfer will be slower)

·    Recommendation for USB’s that are known to work well: SanDisk (2.0 and 3.0) and Micro Center (3.0) USB.   32 GB in size

CLICK HERE for USB formatting instructions

2) DOWNLOADING MAP UPDATE FROM COMPUTER TO USB:

The Map Downloader 'Tool' is different than the actual Map Update Download 'file.'    The Tool is a one-time download and MUST be installed before you initiate the Map Update Download.  Do not plug your USB in while downloading the tool.  The tool must be saved direct to your computer

CLICK HERE for Download instructions

CLICK HERE for a Video demonstration of the download process

 

3. INSTALLING THE MAP FROM THE USB TO THE NAVIGATION SYSTEM:  

 

CLICK HERE for instructions to install the map to your navigation system

 

 
HELPFUL TIPS:

    1) Additional Trouble-Shooting: Before reaching out to our Contact Center, please review the FAQ /Troubleshooting guide

    2) Why do Online Services need to be turned on:  Initially - this is the only way HERE Technologies gets a feed of the vehicle VIN in able to recognize it on the mapcare portal.  It should remain on while you complete a map update download or Wi-Fi update.  It will also allow you to get traffic information.  Otherwise - you are able to turn these Services off if preferred

    2) If you see a subscription end date in the 1970's:  Chat/email with our Contact Center to fix this issue.  Please include your VIN

    3) What do subscriptions include?

    Real-Time Traffic:
    Traffic visualization, including traffic flow and incidents
    Traffic information and traffic events (description, distance, etc.)
    Traffic Nearby and Along Route
    Optimizes route calculation
    POI Search by Phone Number:
    Search for a Point of Interest (POI) by Phone Number
    Updating your navigation system map by Wi-Fi or USB Drive:
    Home Region Update (Wi-Fi): Installs and updates home region map with a Wi-Fi connection
    Select Region Update (Wi-Fi): Installs and updates desired region map with a Wi-Fi connection
    Full Map Update (USB): Installs and updates full map with a USB flash drive

     

    COMPATIBILITY:

    CIVIC            2022-2024

    CR-V             2023-2024

    HR-V             2023-2024

    ODYSSEY    2025-2026

    PILOT           2023-2025

    RIDGELINE  2024-2026